Open the policy behind wallet records
Our Privacy Policy covers the details needed to create and protect your account, including your phone number, verification status, sign-in events, device information and payment references. When you use DANA, OVO, GoPay, QRIS, bank transfer or a virtual account, we record the transaction reference and status
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needed to reconcile your account; we do not need your wallet password. We use these records to process account actions, detect unusual access, answer support requests and meet applicable legal duties. We keep data only for the period needed for those purposes or a required record
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period. Access eligibility depends on local law. The policy also explains when service partners may handle data for hosting, payment processing, security or support, and how you can ask us to correct, remove or clarify a record.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.